The Team

Steven A. Musica coaches healthcare improvement projects and helps bring out the best in people. He is well regarded for his team leadership and has facilitated performance improvement projects both large and small for organizations including regional hospitals and local health practices. Steve is a certified Lean Six-Sigma black belt with extensive experience in Toyota Production System (TPS) methods. He learned Lean with some of the best in the world and now uses his knowledge and experience to help others transform their organizations.

Steve has previous management and operational experience as President, CEO, COO, and VP of Operations for medical and technology companies. He has led multi-million dollar projects, raised and managed public and private investments, and worked in areas of manufacturing, operations, engineering, large industry and energy for Fortune 500 companies and start-ups. Steve has over sixteen years of experience coaching organizational best practices that increase customer satisfaction and profitability. With a passion for achievement that includes hiking the high peaks of New England in all seasons, Steve has earned a Bachelor of Science degree in Mechanical Engineering from the University of Maine with high distinction and high honors and a Masters in Engineering Management degree in a collaborative program with the Thayer School of Engineering and Tuck School of Business at Dartmouth College.

Kimberly Caldwell is passionate about creating a culture of improvement and engagement through personal growth, accountability and communication. As a trauma/ general surgery Lead Physician Assistant for many years, she has experienced first-hand the frustration of processes that fail patients and burn-out staff. During her 10+ year career, she has developed and implemented clinical tools to strength PA/NP relations with hospitals and partnered with leadership to create protocols and processes that ensure excellence in patient care and experience. Now Kim spends her time as a Consultant with Lean Healthcare East facilitating improvement projects that eliminate waste and improve outcomes.

Kim has held both clinical and leadership roles within hospitals while focusing on implementing effective organizational improvements. She has been an instructor for Physician Assistant development programs. She has also supported multiple successful EMR based implementations and optimization projects. Kim has a BS in Health Sciences and an MS in Physician Assistant Studies from the Massachusetts College of Pharmacy and Health Sciences and is currently completing an MBA from the University of Southern New Hampshire.

Bob Cameron is a Senior Consultant with Lean Healthcare East and a certified Lean Six Sigma Master Black Belt. He believes Lean is not something an organization does, but rather is an enabler that when coupled with the right culture and behavior will help any organization achiever its full potential. Bob has had a 33-year military career, with over ten of those years dedicated to leading Lean deployment for the Navy in Bath, Maine. Responsibilities included advising Senior Leadership on process improvement and quality, planning and executing Strategic Planning efforts, conducting Value Stream Analysis, teaching Lean Six Sigma courses, mentoring of new Black Belts and Green Belts and developing a Lean/Quality deployment strategy in conjunction with strategic planning efforts.

Bob has earned a BA in Industrial Technology from the University of Southern Maine and an MBA from Southern New Hampshire University. The American Society for Quality (ASQ) has certified Bob as a Lean Six Sigma Black Belt and Manager of Quality/Organizational Excellence. Bob is also an adjunct faculty member of the University of Southern New Hampshire, where he teaches a graduate level Course in Six Sigma Quality Management.

Anthony Jaccarino is a Senior Consultant with Lean Healthcare East focused on healthcare process improvement efforts. He is a detail oriented, big-picture strategic thinker with a deep background in consulting and leadership. Anthony is an innovative and unconventional thought leader who will focus on the customer to help a team identify the best ways to provide value.

Anthony is a systems thinker with expertise in human behavior, markets and best business practices. As a proven leader and coach, Anthony often supports organizational strategic planning and can consistently see around corners to identify emerging trends, big opportunities and outlier risks. He has an MBA from the University of New Hampshire Whittemore School of Business and Economics and an undergrad education in music composition and psychology.

Michelle Wyman is a Senior Consultant with a mission to create learning opportunities that support and engage individuals in reaching their personal best (confident, competent and fulfilled) and organizations in continuously improving to achieve strategic objectives. Michelle has held leadership positions in energy, health care, and manufacturing industries where she has managed Organizational Development, Team Development, Leadership Development, Technical Skills Training, Apprenticeship Programs, and Human Resource functions. She has extensive experience with performance management, competency development, and coaching of both individuals and teams.

Michelle is a Senior Professional in Human Resource (SPHR) with 30 years of Organizational Development, Training and Human Resource experience. She holds a Bachelor’s Degree in Secondary Education and a Master’s Degree in Adult Education and is certified in Coaching, Change Management, Six Sigma and as a Society of Human Resources Management – Senior Certified Professional (SHRM-SCP). Michelle formerly served on the Board of Directors for Coastal Counties Workforce Development and on the Executive Board of Maine’s Society for Healthcare Human Resource Administration (MSHHRA), where she received a Leadership Award for her Training and Development efforts.

Lean Healthcare East has an additional network of consultants, coaches, and trusted advisors to support your business improvement goals. Please contact us to discuss your needs and we will match you with the right improvement professionals to achieve your desired results.